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Feature entitlements

Every tenant gets a plan. Every plan gets a feature set.

Features are configurable per tenant, not per deployment — a platform superadmin turns a capability on or off without a code change.

Collections Core

The case-management foundation every tenant runs on.

  • Core CollectionsDebtor 360, work queue, cases
  • Debt Book ImportValidated ingestion pipeline
  • Payment PlansPTP capture and reconciliation
  • Multi-EntityMultiple client entities per tenant
Communications

Every channel a debtor actually replies on.

  • SMSOrdered strategy actions
  • WhatsAppTwo-way debtor messaging
  • EmailTemplated notices and statements
  • Debtor PortalSelf-service view and payment
Intelligence & AI

Where the agentic layer plugs in.

  • AI CopilotCollector-facing assistant
  • AI AgentsSeven tenant-scoped agent roles
  • Advanced ReportingPortfolio and SLA analytics
  • Data ServicesEnrichment and trace waterfall

Enrichment and trace run against South African credit bureau data — see our bureau partners.

Platform & Integration

What connects the tenant to everything else.

  • SLA ManagementEscalation and breach tracking
  • Legal ModuleHandover and case documentation
  • API AccessProgrammatic integration
  • Custom BrandingTenant name, logo, colour, contact

Want to see which features your plan would include?

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