This page orients you before onboarding. The signed Privacy Policy issued at that stage, reviewed by qualified legal counsel, sets out the full detail and takes precedence over this summary.
Each tenant is the responsible party for its debtors’ information; iCollectPRO acts as operator on the tenant’s instructions.
Account and contact details, balances, payment history, correspondence and, where supplied, identity numbers.
Only to administer the collection of the debt the tenant is owed, and to meet legal and audit obligations.
Encryption in transit and at rest, role-based access and audit logging, aligned to POPIA Section 19.
Records are kept for the period the tenant’s policy and the law require, then deleted or de-identified.
Request access, correction or deletion, and object to processing, through the tenant or the Information Officer.
This page is a plain-language summary and is subject to legal review before launch.
